1) Available payment methods
Obouo Play may offer multiple payment methods. The options you see depend on your country, device, and the payment partners available.
- Card payments (Visa / Mastercard, depending on availability)
- Mobile Money (depending on country/operator, if available)
2) Why don’t I see an option (e.g., Mobile Money)?
- The option is not yet available in your country or payment channel.
- You’re using a device/browser that doesn’t display that option.
- A temporary maintenance may hide some payment methods.
3) Tips before you pay
- Use a stable internet connection and avoid switching networks during checkout.
- Make sure you have enough balance/limit available.
- Ensure your device date/time is correct.
4) Payment declined?
If your payment fails, see: Payment declined: what to do
See also: Subscriptions (plans, cancellation, TVOD…)