Help Center

Video quality

Understand HD/SD, improve clarity, and reduce buffering.

1) Why does quality change during playback?

Video quality may adapt automatically to your network (Wi-Fi/4G/5G) to reduce interruptions and loading.

2) Network tips

3) Data usage tips

4) If video looks blurry or stutters

  1. Stop and restart playback.
  2. Restart the app/browser.
  3. Try another network (Wi-Fi ↔ mobile data) if possible.
If you see an error message, check Errors & troubleshooting.

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